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Platform liability limitations · Updated: 2025-06-01

Platform's role

MajstorMe is an information platform connecting clients and handymen. We are not an employer, contractor, agent, or representative of any handyman registered on the site.

Service agreements are entered into exclusively between the client and the handyman. The Platform is not a party to these agreements.

Quality of services

MajstorMe does not verify, certify, or take responsibility for the professional competence, qualifications, licenses, or permits of handymen. Reviews and ratings on the site are subjective assessments by other users.

Before entering into an agreement with a handyman, we recommend independently verifying: the existence of required licenses, a portfolio of completed work, reviews, pricing, and warranty terms.

Financial relations

The Platform is not involved in financial transactions between clients and handymen. All disputes over payment, advances, or unperformed or poorly performed services are resolved directly between the parties.

MajstorMe is not responsible for losses caused by fraud, breach of obligations, or other actions by platform users.

Safety of meetings

When arranging in-person meetings between clients and handymen, take standard precautions: meet in public places on first contact, do not hand over cash without confirming work completion, and report suspicious behavior.

The Platform is not responsible for personal injury, property damage, or other consequences arising during or in connection with a meeting between platform participants.

User-generated content

Reviews, descriptions, and other user-posted content reflect their personal opinions. MajstorMe does not verify the accuracy of such content and is not responsible for it. If you believe content violates your rights, contact us using the feedback form.

Service availability

We strive to keep the platform running reliably, but do not guarantee uninterrupted availability. The service may be temporarily unavailable due to maintenance, updates, or force majeure. MajstorMe is not responsible for losses caused by service unavailability.

Report a problem

If you witness fraud, abusive behavior, or other violations on the platform, contact us immediately: support@majstorme.com. We review every report and block violators where necessary.

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